Frequently Asked Questions

Ordering & Payment

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available at checkout.

Is my payment information secure?

Absolutely. We use industry-standard SSL encryption to protect all transactions. Your payment details are never stored on our servers.

Can I modify or cancel my order?

Orders can be modified or cancelled within 2 hours of placement. Please contact our support team immediately if you need to make changes.

Shipping & Delivery

How long does shipping take?

Standard shipping takes 5-7 business days. Express shipping is available for 2-3 business days delivery. International orders typically arrive within 10-15 business days.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders over $150.

Do you ship internationally?

Yes, we ship worldwide! International shipping rates and times vary by destination.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached.

How do I initiate a return?

Contact our support team with your order number and reason for return. We’ll provide you with a return shipping label and instructions.

Sizing & Fit

How do I find my size?

Check our detailed size guide available on each product page. We recommend measuring yourself and comparing with our size chart for the best fit.

Do your jeans run true to size?

Our jeans generally run true to size. However, we recommend checking the specific product’s size guide as fit may vary by style.